Aquaphobia Foundation Repair - Privacy Policy Page

Privacy Policy for Aquaphobia Foundation Repair and Crack Injections

Effective Date: sept 3 , 2025

At Aquaphobia Foundation Repair and Crack Injections, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our communications and services, particularly via the GHL (GoHighLevel) platform.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Your name, email address, phone number, and physical address.
• Service-Related Information: Details about your foundation, cracks, or other repair needs, including photos, descriptions, and appointment preferences.
• Communication Data: Records of your inquiries, messages, or interactions with us via phone, email, or online forms.
• Device and Usage Data: Information about your device, IP address, browser type, and activity on our platforms to improve our services.

2. How We Use Your Information

Your data helps us provide, personalize, and improve our services:

• Responding to Your Requests: To answer inquiries, schedule appointments, and provide customer support.
• Service Delivery: To manage appointments and perform repair or crack injection services.
• Communication: To send you updates, reminders, or promotional offers, if you have opted in.
• Marketing & Promotions: Only with your explicit consent, we may send marketing emails or messages about our services.
• Legal & Compliance: To comply with legal obligations or respond to lawful requests.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Trusted third-party vendors involved in service execution, billing, or IT support.
• Legal Requirements: Authorities or legal entities, if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Your Consent: When you approve sharing your information for specific purposes.

4. Data Security Measures

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure storage, encryption, and access controls.

5. Your Rights and Choices

You have rights regarding your personal data, including:

• Access: Request access to the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Ask us to delete your information, subject to legal obligations.
• Opt-Out: You can opt out of receiving promotional messages or emails from us at any time by contacting us.

To exercise your rights or if you have questions about your data, please contact us using the details below.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant updates by posting the new policy on our website and updating the “Effective Date.”

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Aquaphobia Foundation Repair and Crack Injections
Email: sales@aquaphobia.ca
Phone: 905-441-3348